Information We Collect
We may collect the following categories of information:
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Personal Information
Such as your name, email address, phone number, delivery address, billing address, and order details, which you voluntarily provide when creating an account, placing an order, or contacting us. -
Technical & Usage Data
Such as IP address, device type, browser type, pages visited, interaction data, referral source, and browsing behaviour collected using cookies or similar tracking technologies.
How We Use Your Information
We may use your information to:
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process and deliver your orders
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provide customer support
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improve website performance, security and user experience
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personalize content and marketing
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send service notifications, updates, or offers (you may opt out at any time)
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comply with legal, regulatory, or anti-fraud obligations
We only use your information when we have a legal basis, which may include consent, contract performance, legitimate business interest, or legal obligation.
Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
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trusted third-party service providers (e-commerce platforms, payment processors, logistics providers, analytics tools, etc.)
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authorities or legal entities when required by law, fraud investigation, or dispute resolution
All third-party partners are required to handle data securely and only for the specific purpose contracted.
International Data Transfers
Your information may be processed or stored in other countries where our partners operate.
In such cases, we ensure that appropriate data protection safeguards are in place.
Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies & Tracking
We use cookies and similar technologies to operate the website, provide secure login, remember preferences, measure performance, and personalize offers.
You may manage cookie preferences through your browser settings, though disabling essential cookies may affect site functionality.
Your Privacy Rights
Depending on your location, you may have one or more of the following rights:
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right to access your personal data
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right to correction or deletion
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right to restrict or object to processing
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right to data portability
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right to withdraw consent at any time
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right to unsubscribe from marketing
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right to lodge a complaint with a data protection authority
To request or exercise any right, please contact us at: [add your preferred email]
Data Retention
We retain personal information only as long as necessary to fulfil legal, tax, accounting, operational, or security purposes.
Children’s Privacy
We do not knowingly collect data from individuals under the legal age of digital consent in their country. If such data is collected mistakenly, it will be deleted.
Changes to This Privacy Policy
We may update this Policy from time to time. The most recent version will always be published on this page, and the effective date will be updated accordingly.
Continued use of our website after changes means you accept the updated policy.